Ventia – Digitising Work Order Management

The Ventia Defence Asset Management business developed an end-to-end program to integrate and digitise the work order management process. This included full mobility and real-time reporting of asset maintenance outcomes, supported by robotic process automations to support analysis. Project groups were to each component, with contributors from the core defence team and individual experts leveraged from Ventia’s broader capability. Process teams each then ran several initiatives, applying best practice technology solutions, to alleviate administration burden on operational teams, improve compliance and provide a more seamless experience for customers

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